Most likely — yes. We've repaired over 300,000 devices since 2008. And with free diagnostics, there's no risk: if we can't fix it, you don't pay.
Depends on the device. Most iPhone repairs take 20–30 minutes with an appointment. iPads typically 2–3 days, but we can often rush them same-day if you call ahead.
Most repairs come with a lifetime guarantee on parts and workmanship. Batteries carry a 1-year warranty. Water damage repairs have limited coverage.
The guarantee covers defects — for example, "ghost touching" where the screen registers phantom taps on its own without any drop or liquid exposure. If a replaced part stops working, we redo the repair at no cost.
The guarantee does not cover new damage. On screens, new damage typically looks like green or white lines, black inky spots that spread, flickering, or a completely black display. Water or liquid damage — before or after the repair — is also not covered.
We've never seen it happen. Your data lives on the motherboard, and we never replace that — we only fix or replace the broken parts. That said, while the risk is extremely small, we can't say it's scientifically impossible. If you want to be extra safe, back up your device before bringing it in.
We use high-quality refurbished screens — the underlying display technology is original (OLED stays OLED, for example), but the glass on top has been replaced. It's the sweet spot between quality and affordability, and we stand behind every part with our lifetime guarantee.
We are not an Apple or Samsung authorized repair center, and that's by design. Being certified would limit us to repairing only that brand's devices and following their procedures. Manufacturers often replace the entire device rather than repairing the specific problem, which usually costs you more.
Either works. If you need fast turnaround — like a 30-minute iPhone screen repair — we recommend scheduling so we can have everything ready. If you'd rather just swing by, we'll get you into the next available slot. Not sure when you can make it? Just call us when you're ready.
For devices that aren't urgent, you can also drop them off and we'll contact you when they're done — usually within 1–2 days, often sooner.
