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Mail-In Support

Ship your device to us from anywhere in the U.S. and get the same 5-star service -- shipped back fast, backed by our lifetime warranty.

How It Works

Four Simple Steps

1
Step 1
Request
Fill out a quick form and tell us what's wrong.
2
Step 2
Ship
Pack your device securely and send it our way.
3
Step 3
Repair
Our certified techs fix it -- usually same day.
4
Step 4
Return
Shipped back fast, backed by our warranty.
Booking a Repair Checking Repair Status Packaging a Mail-In Changing a Booking

Send Us a Message

Questions about mail-in repairs? We'll respond within an hour.

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Mailing Address
Jet City Device Repair
968 110th Ave NE
Bellevue, WA 98004
Your Device Is Safe With Us
Insured shipping both ways
Lifetime warranty on most repairs
1-year warranty on batteries
300,000+ devices repaired since 2008