Terms and Conditions

    Last Updated: February 2, 2026

    Welcome to Jet City Device Repair. By accessing our website, using our repair services, or providing your phone number to us, you agree to be bound by these Terms and Conditions.

    1. SERVICE AUTHORIZATION

    By submitting your device for repair, you authorize Jet City Device Repair technicians to perform diagnostics, repairs, and testing on your device. You understand that repair attempts may result in data loss, although we take every precaution to prevent this. We highly recommend backing up your data before service.

    2. SMS / MOBILE MESSAGING PROGRAM

    We offer a mobile messaging program to keep you updated on your repair status. By participating, you agree to the following terms:

    • Program Description: Jet City Device Repair sends customer care text messages regarding repair estimates, ticket status updates (e.g., “Parts Ordered,” “Ready for Pickup”), and post-repair follow-ups.
    • Opt-In: You opt-in to this service by providing your phone number on our website repair form, in-store intake form, or by verbally consenting during a phone call.
    • Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the short code or number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
    • Help: If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at support@jcdrepair.com or (206) 569-5068.
    • Carriers are not liable for delayed or undelivered messages.
    • Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on the status of your repair. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

    3. PRIVACY

    We respect your privacy. We will not share or sell your mobile number to third parties for marketing purposes. For more details on how we handle your data, please review our Privacy Policy.

    4. WARRANTY

    We provide a warranty on our repairs (specific terms vary by device and repair type). This warranty covers defects in parts and workmanship but does not cover physical damage (cracks) or liquid damage occurring after the repair.

    5. CONTACT US

    If you have any questions regarding privacy, please contact us at: Jet City Device Repair 3642 Wallingford Ave N Seattle, WA 98103 (206) 569-5068 support@jcdrepair.com